last mile delivery Singapore

Last Mile Delivery Singapore – With Citywide Express

Here at Citywide Express, we deliver and distribute a wide range of products from as small as hand-carry parcels to large cartons of goods. We are delivering to end-user customers as well as businesses such as marts, retail stores, and pharmacies island-wide network. We provide paperless E-POD (Electronic point of delivery) and Tracking, ensuring customer satisfaction every step of the way. Our delivery guys work till 11 pm and also on weekends and public holidays to remain competitive in the growing market.

We have more than 10 years of experience in e-commerce delivery services.

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Whom Do We Deliver To

Last-Mile Delivery: Bridging the Gap for B2C Customers:

In today’s fast-paced world, where convenience is key, last-mile delivery plays a crucial role in logistics, ensuring that products reach their final destination—your doorstep.We offer home delivery of all types of goods. For example, we deliver documents and parcels like couriers, mobile phones and SIM cards, electronics, home appliances, and furniture, including large items such as sofas, beds, and cabinets.

We have consistently maintained high KPIs for our E-commerce partners like Shopee and Lazada even during peak seasons. We have also worked efficiently with IKEA.

A customer handling a Last Mile Delivery carton box

Last-Mile Delivery: Enabling B2B Efficiency

While last-mile delivery to consumers garners significant attention, efficient delivery to business to businesses (B2B) is equally essential for ensuring smooth supply chain operations and fostering strong business relationships. 

We specialize in delivering and receiving goods to warehouses and as well as their outlers.

Some of our esteemed clients include major names such as NTUC, Cold Storage, GLS, and Guardian, underscoring our commitment to delivering quality services to industry leaders.

 

A van loaded with numerous carton boxes for B2B Last Mile Delivery

Core Features 

Quality Check for B2B Business:

Receiving inventory is the act of inspecting, verifying and accepting a shipment into inventory within a warehouse or operation. In a transparent supply chain, every link has access to relevant information on the origins and status of products, including when inventory will arrive.

Icon depicting a checklist sheet with a magnifying glass to represent quality check

Tailored Delivery Solutions for Peak Season Demands In Singapore

Dealing with many customers at once during busy times can be tough. But we’re ready for it. We have extra drivers and vans on standby. This helps us handle urgent deliveries quickly and without costing too much. We are equipped to manage urgent last-mile deliveries efficiently and affordably, ensuring scalability to meet your needs.This helps us handle urgent deliveries quickly and without costing too much.

Icon of a delivery truck, carrying two big cartons, representing Tailored Delivery Solutions for Peak Season

Easy Returns For Consumers and Business

We stand out as a reliable 3PL (third party logistics providers) with return service, providing added convenience. Enjoy complimentary door-to-door pick-up and delivery with our service. We also provide same-day return.

Icon displaying a return arrow to signify hassle-free returns

Real-Time Tracking

 With live updates on location and delivery status, our GPS-enabled system ensures transparency. We also provide SMS updates of packages for our customers with links to a real-time map for delivery tracking.

Cash on Delivery

At Citywide Express, we make it easy for companies and you to pay for your deliveries. With our last-mile delivery service, you can choose to pay in cash or with a credit/debit card when we bring your products to your door. We handle COD both for B2B and B2C.

Proof of Delivery: Drop-off photo and e-signature

Citywide Express now offers a streamlined Proof of Delivery (POD) system with drop-off photos, e-signatures, and geofencing for seamless deliveries.

Customer Support:

We do provide 24/7 customer support via WhatsApp chat. Whether you have questions about your deliveries, need assistance with tracking, or require help with any aspect of your delivery experience, our team is here for you, around the clock

Our Services

Express Delivery:

  • We deliver in 1-2 hours

  • Door-to-Door

  • On-Demand

  • No Minimum Quantity Needed

  • We are capable of doing Express delivery for Large orders

Same Day Delivery:

  • We deliver the goods latest by 8pm
  • Door-to-Door
  • On-Demand
  • No Minimum Quantity Needed
  • We are capable of doing Standard delivery for Large orders

Standard Delivery

  • Our warehouse storage and delivery services ensures swift delivery within 2 days

  • Door-to-Door

  • On-Demand

  • Minimum Quantity Needed to Optimize Efficiency

our last mile delivery partners

Logo of Shopee
Guardian Logo
HST-Medical-b
Red colour logo of Makmur food distributor pte ltd
NEP-Logo
Logo of Lazada
A van loaded with numerous carton boxes for Last Mile Delivery
Many stationery boxes tied together and placed on a pallet for Last Mile Delivery
A van loaded with many food related carton boxes for B2B (F&B) Last Mile Delivery

We have monthly packages as well as per package or drop rates. Contact us now for more Info

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FAQ

No, we do not provide cross-border services.

We will try to contact both the recipient and sender to reattempt delivery one more time after discussing with both parties and if we are unable to deliver then we will return the item to the supplier.

With extended hours from 6 am to 11 pm, even on weekends and holidays, give us the competitive advantage in serving your needs.

Our fleet includes 2.4-metre van and Hiace/NV350, and 14 ft and 24 ft trucks

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COD amount can be transferred within the same day and the goods can be return, the next working day to the supplier.