last mile delivery Singapore
Last Mile Delivery Singapore – With Citywide Express
At Citywide Express, we specialize in the efficient delivery and distribution of a wide range of products, from small parcels to large cartons. We serve both end-users and businesses, including marts, retail stores, and pharmacies, across Singapore. Our services are supported by paperless Electronic Proof of Delivery (E-POD) and real-time tracking, ensuring full transparency and customer satisfaction. Our delivery team operates until 11 pm, including weekends and public holidays, to keep up with the growing demands of the market.
With over 10 years of experience in e-commerce last mile delivery services, we are experts in getting your goods to their final destination on time.
Whom Do We Deliver To
Last-Mile Delivery: Bridging the Gap for B2C Customers:
In today’s fast-paced world, last mile logistics plays a crucial role in getting products to your doorstep. We deliver all types of goods, from documents and parcels to electronics, home appliances, and even large furniture items like sofas, beds, and cabinets.
We have consistently maintained high KPIs for our E-commerce partners like Shopee and Lazada even during peak seasons. We have also worked efficiently with IKEA.
Last-Mile Delivery: Enabling B2B Efficiency
Efficient last mile logistics in Singapore aren’t just vital – they’re essential for businesses to maintain a smooth supply chain. We specialize in delivering and receiving goods at warehouses and outlets, ensuring seamless operations for our clients.
Our esteemed clients include major industry names like NTUC, Cold Storage, GLS, and Guardian, reflecting our dedication to providing high-quality services to industry leaders.
Core Features
Quality Check for B2B Business:
Receiving inventory is the act of inspecting, verifying and accepting a shipment into inventory within a warehouse or operation. In a transparent supply chain, every link has access to relevant information on the origins and status of products, including when inventory will arrive.
Tailored Delivery Solutions for Peak Season Demands In Singapore
Dealing with many customers at once during busy times can be tough. But we’re ready for it. We have extra drivers and vans on standby. This helps us handle urgent deliveries quickly and without costing too much. We are equipped to manage urgent last-mile deliveries efficiently and affordably, ensuring scalability to meet your needs.This helps us handle urgent deliveries quickly and without costing too much.
Easy Returns For Consumers and Business
We stand out as a reliable 3PL (third party logistics providers) with return service, providing added convenience. Enjoy complimentary door-to-door pick-up and delivery with our service. We also provide same-day return.
Real-Time Tracking
With live updates on location and delivery status, our GPS-enabled system ensures transparency. We also provide SMS updates of packages for our customers with links to a real-time map for delivery tracking.
Cash on Delivery
At Citywide Express, we make it easy for companies and you to pay for your deliveries. With our last-mile delivery service, you can choose to pay in cash or with a credit/debit card when we bring your products to your door. We handle COD both for B2B and B2C.
Proof of Delivery: Drop-off photo and e-signature
Citywide Express now offers a streamlined Proof of Delivery (POD) system with drop-off photos, e-signatures, and geofencing for seamless deliveries.
Customer Support:
We do provide 24/7 customer support via WhatsApp chat. Whether you have questions about your deliveries, need assistance with tracking, or require help with any aspect of your delivery experience, our team is here for you, around the clock
Why Choose Us for Last Mile Delivery Service?
- Swift & Dependable Delivery: We ensure timely delivery across Singapore, handling everything from small parcels to large boxes. Our drivers operate until 11 pm, including weekends and holidays, to ensure your items arrive exactly when needed.
- Real-Time Tracking & Updates: Stay informed with real-time tracking via SMS updates and links to track your packages. Our secure paperless system includes proof of delivery with photos and e-signatures, giving you complete visibility at every step.
- B2B & B2C Solutions: We cater to both business and consumer needs, from retailers and pharmacies to grocery stores. Trusted by major brands like NTUC and IKEA, our team is equipped to handle high-demand periods with extra drivers to prevent delays.
- Easy Return Services: We simplify returns with door-to-door pick-up and delivery, including same-day returns, to make the process as quick and hassle-free as possible.
- Flexible Payment Options: We offer cash on delivery, along with credit or debit card payment options, allowing customers to pay the way that suits them best. Our team is available 24/7 via WhatsApp to assist with any inquiries.
- Committed to Excellence: Choose us for a smooth, reliable last-mile delivery experience. Our focus on quality, speed, and customer satisfaction ensures every delivery is handled with care and precision.
Our Services
Express Delivery:
We deliver in 1-2 hours
Door-to-Door
On-Demand
No Minimum Quantity Needed
We are capable of doing Express delivery for Large orders
Same Day Delivery:
- We deliver the goods latest by 8pm
- Door-to-Door
- On-Demand
- No Minimum Quantity Needed
- We are capable of doing Standard delivery for Large orders
Standard Delivery
-
Our warehouse storage and delivery services ensures swift delivery within 2 days
-
Door-to-Door
-
On-Demand
-
Minimum Quantity Needed to Optimize Efficiency
our last mile delivery partners
We have monthly packages as well as per package or drop rates. Contact us now for more Info
FAQ
No, we do not provide cross-border services.
We will try to contact both the recipient and sender to reattempt delivery one more time after discussing with both parties and if we are unable to deliver then we will return the item to the supplier.
With extended hours from 6 am to 11 pm, even on weekends and holidays, give us the competitive advantage in serving your needs.
Our fleet includes 2.4-metre van and Hiace/NV350, and 14 ft and 24 ft trucks
.
COD amount can be transferred within the same day and the goods can be return, the next working day to the supplier.